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James： Damn； I'm almost out of gas。
（James pulls into a gas station。）
Attendant： What can I do for you？
James： Fill it up with unleaded； please。 And can you check the oil； too？
Attendant： Sure； pal。
（He opens the hood and checks the oil。）
Attendant： You're about a quart low； shall I put a quart in for you？
James： Please。
Attendant： You know； you could really use a new set of tires。 The ones you have are badlyworn。 I could do that for you right now； it wouldn't take more than thirty minutes。
James： And the price？
Attendant： Well。。。 that depends on how good a set of tires you want。
James： No。 I'm late for work anyway。 I'll just take the gas and oil today。 How much willthat be？
Attendant： Let's see。 Forteen for the gas / and two…fifty for the oil / makes sisteen dollarsand fifty cents。
James： Do you take credit cards？
Attendant： Only Visa and Master Card； not American Express。
James： Fine； here's my Visa。~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Situation 5 Arriving at Work
Steve： Good morning； James。 You're early。 What's up？
James： Morning； Steve。 Early is right。 I've got two important meetings today； one with theboss and one with a client。 You're pretty early yourself； something important？
Steve： Yeah； I'm meeting a client； too。 Someone from a big puter pany。 I thinktheir headquarters are in Taiwan； but this guy runs the New York office。
James： Wang puters。 That's my client； too。 But I think the owner is aChinese…American； I'm not sure if they even have an office in TaiWan。 I guess we'reworking on this account together。
Steve： Good。 To tell you the truth / I was a little scared。 The account is really big； it's justtoo much work for one man。 Say； what time do you meet with the boss； Mr。 Barnes？
James： Ten…thirty； Why？
Steve： I was right。 We are on this account together。 I'm scheduled to meet with Mr。 Barnesat ten…thirty； too。
James： Well then； partner； let's get busy preparing something for the meeting。
Steve： Good idea。 Where should we begin？
James： I don't know about you / but I always begin big projects by going to the bathroom；and then with a hot cup of coffee。 Can you wait for me？
Steve： Just hurry。 I'll get the coffee ready。
James： That sounds like an excellent plan。
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Situation 6 Planning for the Meeting
James： I'm back。
Steve： Here is your coffee。 You feeling better？
James： I feel like a Champ。 Where should we begin？
Steve： As always； it's best to begin at the beginning。 What have you prepared for yourmeeting with Wang？
James： Basically； I just have an outline of a presentation of our pany's new software。 Ithink our product is high quality and that the people from Wang will realize that once theyhear a description of it。
Steve： Well James； that is a little too simple。 We know the product is good； but we have to
convince them of that too。 Luckily； I put together a vedio presentation on my notebookputer using our software。 If they like the presentation； and I am confident they will；then that automatically means that they like our pany's product。
James： Steve； that's why you are at the top of sales。 You think of everything in advance。I'm really just a puter software engineer； I can make this stuff but I can't sell it。
Steve： Of course you can't。 That's why Mr。 Barnes put us together。 I'll take care of sellingthe software； and you can answer any tough technical question that the people from Wangmight ask。 I'm as bad at science as you are at sales。
James： Steve； you're too modest。 You're great at sales； but I know you know somethingabout puters too。 I still remember when we first started working here； you taught mea thing or two about Apple Macintosh puters。
Steve： Sure I know about Macs； but that's just because I used one all through college。 Plus；any dummy can use a Mac。
James： I couldn't。
Steve： Not at first。 But after about three days； you were already better than me。
James： Okay； okay。 So I'm a puter nerd。~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Situation 7 The Secretary
Steve： I'll call my secretary and have her make copies of your outline。
James： Are you sure that's okay？ I mean； she doesn't really work for me。 What if she getsangry。
Steve： No problem。 She works for me； and you and I are working on this project together。Watch and learn。 （Steve picks up the phone。） Lisa； could you e in here please？
Lisa： I can but I won't。 It's only eight fifty…five and I don't start work until nine o'clock。
James： Well； Steve； I guess she knows who's the boss。
Steve： Very funny。 We'll just have to wait for five minutes； That's all。
James： Whatever you say。
（At two minutes after nine o'clock。）
Steve： Lisa； do you think you could e in here now？
Lisa： Of course； Mr。 Dawson； I'll be right in。 （Lisa es into the office。） What do youneed； sir？
Steve： Could you make Mr。 Goddard here about twenty copies of his outline。
Lisa： Why； doesn't he have a secretary？
Steve： （A little angry。） Of course he does； but we're working on a project together and Iwould really appreciate it if you would just cooperate with me right now。
Lisa： All right； all right。 You don't have to get mad。 Did you say ten or twenty copies？
James： Actually； ten will be fine。 It's a small group today。
Steve： But I said twenty； so make it twenty。
Lisa： Yes； sir； Mr。 Dawson。~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Situation 8 Meeting the Boss
（Mr。 Barnes calls Steve on the intraoffice phone）
Mr。 Barnes： Dawson？
Steve： Yes； this is he。
Mr。 Barnes： Contact Goddard and e up to my office immediately。 I want to ＇wanna＇go over today's meeting in advance。
Steve： Mr。 Goddard is with me now； we'll e up right away。 （Steve to James。） Well；that was the old man； It's show time。 And he sounds a little nervous； which means wehave to be even more careful。
James： I'll be extremely careful。 I just don't want him to yell at me again。 I'm an engineer；not a secretary。
Steve： Be careful。 Lisa might hear you。 Anyway； let's go。
（Steve and James go up to Mr。 Barnes' office and his secretary sends them in。 They knockon the door。）
Mr。 Barnes： e in。
James： Good morning； sir。
Steve： Good morning； Mr。 Barnes。 How are you？
Mr。 Barnes： I'll be a lot better after this meeting is over。 I hope you two have done yourhomework / because this is a huge deal。 If we can convince Wang / about our pany /then larger puter firms will follow。 I don't have to tell either of you that could meanmillions of dollars。 I'm counting on you。
Steve： Don't worry； Mr。 Barnes。 Sir； you can depend on us。 Isn't that ＇Is not＇ right； James？
James： Yes； I think； I mean of course you can。
Mr。 Barnes： I had better be able to。 And if you two do / a good job； I won't forget it whenit es time for promotions either。 I put you on this assign